Legal
Privacy Policy
Your privacy matters to us. This policy explains how Omi POS collects, uses and protects your information.
Last updated: September 8, 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. IntroductionOmi POS ("we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard information when you use our nail salon management platform (collectively, the "Service").
2. Information We Collect
2.1 Information You Provide
- Account information: Name, email, password and phone number when you create an account.
- Salon information: Salon name, address, technician list, services, pricing and booking rules.
- Payment information:Credit card or other payment method details when you make a purchase.
2.2 Information Collected Automatically
- Payment information Card/transfer details processed securely through our payment partner; we do not store full card numbers.
- Imported data: Customer lists you import from CSV files or other sources.
3. How We Use Your InformationWe use the information we collect to:
- Provide and maintain our Service
- Process appointments and manage work schedules
- Process payments and manage subscriptions
- Send service-related notifications
- Improve and optimize the Service
- Provide customer support
- Detect and prevent fraud
- Comply with legal obligations
4. Sharing and DisclosureWe may share your information with:
- Service providers: Third parties that help operate the Service (payment gateways, SMS/Email providers, cloud hosting infrastructure).
- Legal requirements: When required by law, court order or a competent authority.
- Business transfers: In connection with a merger, acquisition or asset transfer.
- With your consent.
5. CookiesWe use cookies and similar technologies to maintain sessions, remember your preferences and analyze how the Service is used. You can disable cookies in your browser settings, though some features may not work fully.
6. Data SecurityWe apply industry-standard security measures to protect your data, including:
- Encryption of data in transit (TLS/SSL) and at rest
- Access controls and secure authentication
- Regular security assessments
7. Data RetentionWe retain your data for as long as your account is active or as needed to provide the Service. After account termination
8. Your RightsDepending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent where processing is based on consent
8.1 Data ExportTo exercise these rights, please contact us at hello@omiflow.net.
9. International Data TransferYour information may be processed on servers located outside Vietnam. We ensure appropriate safeguards are in place for international data transfers.
10. Children's PrivacyThe Service is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This PolicyWe may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.